Definitions

For the purposes of this Shipping Policy:

  • Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to Only Won.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Only Won, accessible from https://onlywon.in/

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Order Processing Time

All orders are processed within 1 business day after confirmation.

  • Orders are not shipped or delivered on Sundays or public holidays.

  • In case of high order volumes, shipments may be delayed slightly. If there will be a significant delay, we will contact You via email.

Shipping Time

Once Your order has been dispatched, the estimated delivery time is:

  • 3 – 7 business days depending on Your location.

Delivery timelines are estimates and may vary due to external factors such as courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges (if any) will be calculated and displayed at checkout.

  • Any promotional free shipping will be clearly mentioned on the Website.

Shipment Confirmation & Order Tracking

  • You will receive a Shipment Confirmation email once Your order has been shipped, along with a tracking number that allows You to track the status of Your delivery.

Shipping Address

  • Please ensure that the shipping address provided at checkout is complete and accurate.

    We are not responsible for delays or non-delivery due to incorrect or incomplete address details provided by You.

Damaged or Lost Packages

  • The Company is not liable for products damaged or lost during shipping.
    If You receive Your order in damaged condition, please contact the shipment carrier or Our support team immediately at:

    📧 onlywon.one@gmail.com

    Please keep all packaging materials and damaged goods before filing a claim.

International Shipping

  • Currently, shipping is available only within India.
    (You can edit this line if You plan to ship internationally.)

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